Release Notes / Portal / v2.10


JUL 08, 2026PORTAL V2.10

Practitioner Portal · Release Notes

Self-pay patients, clearer billing,
and a sharper view of your clinic.

This release helps clinic teams stay organised: tag and filter self-pay patients, see your clinic practitioner by practitioner, and get a per-practitioner billing breakdown — plus a handful of quality-of-life improvements.

Open portal →

01SELF-PAY TAGGING

Tell self-pay patients apart.

When you add a patient, you can now tag them as self-pay — the patient pays you directly and you’re billed by Emobot. Self-pay patients get their own tag in the list, a dedicated filter, and a separate section on your Billing page, so the two payment models never get mixed up.

02YOUR PRACTITIONERS

See your whole clinic, one practitioner at a time.

Clinic admins get a new Practitioners page listing everyone in the organisation. Open a practitioner to see their patients, link or reassign a patient to a specific practitioner, and choose the linked practitioner right when you add one.

03CLEARER BILLING BREAKDOWN

Know exactly who each practitioner is billed for.

The Billing page now breaks your organisation’s billable patients down per practitioner, split between enrolled and self-pay. When a discount applies, the discount, the original price, and the discounted total are all shown at a glance.

04PATIENT LIST FILTERING

Filter your patient list any way you need.

The patient list now filters across several dimensions at once — activity status, patient type (including self-pay), and plan — so you can zero in on exactly the patients you care about. Clinic and Emobot admins also get an organisation filter to focus on a single practice.


Also in v2.10

New Tag a patient as self-pay when you add them
New Filter the patient list across multiple dimensions — activity status, type, and plan
New Filter the patient list by self-pay
New Organisation filter to focus the list on a single practice (clinic and Emobot admins)
New Self-pay patients appear as a separate section on the Billing page
New Practitioners page listing your organisation’s practitioners (clinic admins)
New Open a practitioner to view their patients
New Link or reassign an existing patient to a practitioner
New Choose the linked practitioner when adding a patient
New Per-practitioner billable breakdown (enrolled vs self-pay) on the Billing page
Improved Discounts and the discounted total are now shown on the Billing page when they apply
Improved The emotion heatmap is now shown by default on the patient view
Improved The Feedback button is now available across the whole app
Improved Clearer dashboard “Active” state, with an explanatory tooltip
Fixed Emobot admin: the back arrow on a patient now returns to the patients list
Fixed Emobot admin: the practitioner edit modal no longer shows wrong values or forces a discount
Fixed The French “invalid email” message no longer repeats when adding a patient with an invalid address

What's next