Compare/PHQ-9 by email

Emobot vs the PHQ-9 by email.

This is the most common question we get, and the honest answer is that it is not either/or. The PHQ-9 is a validated, free, familiar instrument. The problem is not the PHQ-9 itself, it is using an emailed PHQ-9 as your only signal between visits.

What PHQ-9 by email is

The PHQ-9 is a nine-item, self-reported depression scale, validated and in the public domain. Many clinics send it by email between visits to track patients. It is quick, well understood, and reimbursable as a measurement-based-care instrument.

Where PHQ-9 by email is genuinely good

  • Validated, free, and clinically familiar to every psychiatrist.
  • A good periodic anchor and a billable measurement-based-care touchpoint.
  • Useful as a structured self-report at the visit itself, where completion is high.

Where it falls short

  • By email it reaches only 30 to 40% of patients, so most of the panel is unmonitored between visits.
  • It captures one recalled moment every six to eight weeks, not the trajectory in between.
  • The patients least likely to complete it are the ones who are relapsing, because low motivation is a symptom.

Side by side

FeatureEmobotPHQ-9 by email
Data collectionPassive & multimodalActive self-report
FrequencyContinuous (daily)Every 6–8 weeks
Reaches the whole panelYes (75% activation)Partial (30–40% by email)
Early relapse signal~48h lead timeReactive
Patient burdenZero after setupManual entry each time
Validationr=0.89 vs MADRSValidated scale

Where Emobot is different

It is the data between your PHQ-9s

Emobot is not a replacement for the PHQ-9. It fills the long, unmonitored gaps between assessments with continuous, objective signal.

Reaches patients who never reply

Because it is passive, it covers the 60 to 70% who never open the email, including the at-risk ones.

Objective, not recall

It measures behavior directly rather than relying on how a patient remembers feeling on the day they fill out a form.

Frequently asked questions

Is Emobot a replacement for the PHQ-9?

No. The PHQ-9 remains a useful periodic anchor and a billable measurement-based-care instrument. Emobot is the continuous, objective data between PHQ-9 assessments, covering the weeks the questionnaire cannot.

What is the PHQ-9 email completion rate?

Emailed PHQ-9 completion averages 30 to 40%. That means most of a clinic's panel has no monitoring between visits, and the patients most likely to skip it are often those who are deteriorating.

What is a good alternative to the PHQ-9 by email?

Rather than replacing the PHQ-9, pair it with passive monitoring. Keep the PHQ-9 as your periodic scale and add continuous, passive measurement to catch change between visits with about 48 hours of lead time.

See the difference on a real patient case.

A 30-minute demo shows exactly what continuous, passive, multimodal monitoring looks like in your dashboard.